Financial Services Provider Reports Fewer Phishing Threats After Adopting AI Email Security

Summary
A financial services provider says Darktrace / EMAIL identifies and blocks more than 85% of phishing threats missed by its previous solution and reduced emails requiring manual investigation by 90%.
Key points
- The provider faced executive impersonation, business email compromise, phishing from trusted accounts, and potential supply-chain email threats.
- After strengthening Microsoft 365 authentication controls, the organization found that attackers had shifted tactics and some phishing emails bypassed native filters.
- The company says Darktrace / EMAIL identifies and blocks more than 85% of threats its previous solution missed.
- The security team reports a 90% reduction in emails requiring manual investigation, without increasing staffing.
- The provider says the product analyzes email patterns and user behavior across inbound, outbound, and internal mail to identify anomalies.
- The CISO said the system was given two weeks to learn the organization’s data and business patterns before use.
Article Details
- Topic
- Darktrace / EMAIL's AI-powered email security deployment at a global financial services provider
Vendors
Products
Darktrace / EMAILwith several modern security solution providers, this global financial services provider chose the Darktrace / EMAIL an AI-driven email security platform. The CISO said they chose the solution for two key reasons:Microsoft 365 Apps for EnterpriseUpon discovering that their Microsoft 365 tenant lacked secure configuration, the CISO implemented necessary changes to strengthen the service, including enabling authentication controls. While his efforts significantly
