Refrigeration Controller Attacks Spread Across Countries, Attribution Remains Unclear

Summary
An analysis links attacks on refrigeration controllers across multiple countries to exposed interfaces and default credentials, while assessing US exposure and defensive steps. Claims by NoName057(16) and Z-Pentest remain unproven.
Key points
- Attackers reportedly used internet-exposed controller interfaces and factory-default credentials to raise temperature setpoints or force defrost, generally without malware or exploits.
- Reported impacts include spoiled stock, equipment damage and fires in some French stores; a blood-service contractor’s cold rooms were also affected, but no public evidence links that incident to the wider waves.
- NoName057(16) claimed attacks on Danfoss and Dixell equipment in a video, but provided no proof of access. Z-Pentest described similar activity without claiming the large waves; no government has attributed the campaign.
- Decoy Danfoss controllers recorded 256 login attempts from 91 sources between October 20 and 30, mostly using default credentials; all attempts were rejected.
- SOCRadar observed exposed refrigeration and other OT interfaces in the US, Canada and UK. The article cautions that exposure counts include decoys and do not establish compromise.
- The article recommends removing controller interfaces from the public internet, replacing default credentials, updating or retiring affected firmware, segmenting OT networks and monitoring for abnormal defrost, setpoint and alarm activity.
Article Details
- Attack Vectors
- For the reported refrigeration waves, attackers mainly logged in to internet-exposed controller management interfaces using publicly documented factory-default credentials; the article reports no malware or exploit use in that attack chain.
- After gaining access, attackers used normal controller-interface functions to raise temperature setpoints or keep defrost mode on, sometimes after disabling alarms.
- Honeypot activity consisted of standard login attempts, mostly using default credentials; the article says these attempts were not use of the CVE-2025-41450 authentication bypass.
- The article identifies exposed interfaces and known vulnerabilities as possible access paths, but does not establish that the disclosed vulnerabilities were used in the reported waves.
- Defensive Notes
- Remove controller management interfaces from the public internet; restrict access to a VPN or secured network.
- Replace factory-default and shared credentials on every controller, enable MFA where supported, and rotate contractor and remote-service passwords.
- Update Danfoss AK-SM firmware to 4.3.1 or later, Copeland XWEB PRO to 1.13 or later, and Copeland E3 to 2.31F01 or later; take XWEB EVO units offline and migrate to XWEB PRO as Copeland advised.
- Replace or isolate end-of-life AK-SM 800 and AK-SC 355 units.
- Block exposed VNC, BACnet/IP, and Niagara Fox ports at the network edge; use secure remote access and retire unsupported Niagara 3.x stations.
- Segment refrigeration and building controllers from corporate and point-of-sale networks, and audit contractors' remote-access paths and shared accounts.
- Use independent high-limit cutoffs and alarms delivered through channels the controller cannot silence, such as phone or SMS; rehearse manual operation.
- Alert on unscheduled defrost, abnormal setpoints, disabled alarms, and management-interface logins between 1:00 and 4:00 a.m. local time.
MITRE ATT&CK
T0812The reported refrigeration access relied mainly on logins with publicly documented factory-default credentials.T0823Reported controller changes were made through the vendors' graphical web interfaces.T0828The reported attacks spoiled stock and caused lost sales.T0831Attackers reportedly forced defrost mode on across store-level refrigeration systems.T0836Attackers raised refrigeration setpoints far above normal operating levels.T0878The article reports that alarms were disabled before controller changes in some cases.T0879Reported consequences included melted equipment, fires, and sprinkler water damage.T0883The article's indicative ICS mapping describes refrigeration management interfaces answering on public IP addresses.
CVE
CVE-2025-41450Danfoss · AK-SM 8xxA SeriesThe attempts were standard logins, not the CVE-2025-41450 bypass.CVE-2025-41451Danfoss · AK-SM8xxA SeriesCVE-2025-41451 Danfoss AK-SM 800A Authenticated command injection (CVSS 7.6) 4.3.1CVE-2025-41452Danfoss · AK-SM8xxA SeriesCVE-2025-41452 Danfoss AK-SM 800A Management interface disruption (CVSS 5.4) 4.3.1CVE-2025-52543Vendor / Product unavailableCVE-2025-6519, CVE-2025-52543 to CVE-2025-52551 (Frostbyte10) Copeland E3 Site Supervisor and E2 Ten flaws found by Armis that chain to unauthenticated remote code execution as root E3 firmware 2.31F01; E2 is end of lifeCVE-2025-52551Vendor / Product unavailableCVE-2025-6519, CVE-2025-52543 to CVE-2025-52551 (Frostbyte10) Copeland E3 Site Supervisor and E2 Ten flaws found by Armis that chain to unauthenticated remote code execution as root E3 firmware 2.31F01; E2 is end of lifeCVE-2025-6519Vendor / Product unavailableCVE-2025-6519, CVE-2025-52543 to CVE-2025-52551 (Frostbyte10) Copeland E3 Site Supervisor and E2 Ten flaws found by Armis that chain to unauthenticated remote code execution as root E3 firmware 2.31F01; E2 is end of lifeCVE-2026-21718Copeland · Copeland XWEB 300D PRO; Copeland · Copeland XWEB 500B PRO; +1 moreCVE-2026-21718 Copeland XWEB PRO 1.12.1 and earlier Authentication bypass (CVSS 10) 1.13 (ICSA-26-057-10)
Threat Actors
CARRCARR claimed HMI manipulation at utilities in Muleshoe, Texas, and Tipton, Indiana, in 2024, using a method the article describes as related to exposed, weakly secured HMI access. No link to the refrigeration campaign is reported.NoName057(16)The group claimed in a November 3 video to have attacked Danfoss and Dixell XWEB equipment in collaboration with Z-Pentest Alliance, but supplied no proof of access and described the October wave only as similar incidents. Its other refrigeration-related claims are also unverified.Sector16US prosecutors say Sector16 accessed oil pumps and storage tanks at multiple US sites; the article reports that a member pleaded guilty. It does not link Sector16 to the refrigeration campaign.TwoNetThe article says TwoNet accessed a water-utility honeypot using default credentials and then presented it as a real US utility.Z-Pentest AllianceThe group claimed earlier refrigeration intrusions and said in a November 4 post that the European waves resembled its activity; its own post stopped short of claiming those waves, and the article reports no proof linking it to them.
Vendors
CarelSOCRadar’s exposure work adds Carel pCOWeb, which shares the same profile: a web management interface, and sometimes control protocols such as Modbus, reachable from the internet.CopelandFrance’s national blood service were set to 110°C (230°F), and three UK meat suppliers were hit through Copeland XWEB controllers.DanfossThis analysis links these events, tracing the campaign from the 2025 Danfoss disclosures through its malware-free attack chain and attribution claims to the US – covering military commissary failures, federal warnings,DixellOctober 12, 2026 CERT-FR names Danfoss AK-SM and AK-SC and Copeland and Dixell XWEB controllers in an alert
Products
AK-SC 355Danfoss AK-SC 355 Named by CERT-FR; phased out in 2016AK-SM 800Danfoss AK-SM 800A and AK-SM 800 (StoreView interface) Named by CERT-FR; end-of-life AK-SM 800 units and current units on outdated firmware were hit in FranceDanfoss AK-SM 800AMarch 2025 Danfoss discloses authentication bypass and command injection flaws in AK-SM 800A controllers, reported by Claroty Team82E2CVE-2025-6519, CVE-2025-52543 to CVE-2025-52551 (Frostbyte10) Copeland E3 Site Supervisor and E2 Ten flaws found by Armis that chain to unauthenticated remote code execution as root E3 firmware 2.31F01; E2 is end of lifeE3 Site SupervisorCopeland E3 Site Supervisor Frostbyte10 flaws below firmware 2.31F01; 551 services exposed worldwide; not named in the attackspCOWebSOCRadar’s exposure work adds Carel pCOWeb, which shares the same profile: a web management interface, and sometimes control protocols such as Modbus, reachable from the internet.XWEBnational blood service were set to 110°C (230°F), and three UK meat suppliers were hit through Copeland XWEB controllers.XWEB 500D EVOCopeland and Dixell XWEB, including XWEB 500D EVO Named by CERT-FR; Copeland confirmed XWEB products were affected in the UKXWEB EVOOctober 14, 2026 Copeland acknowledges an XWEB EVO vulnerability, tells customers to take EVO units offline and migrate to XWEB PROXWEB ProAugust 9, 2026 Claroty Team82 publishes its full research on Danfoss AK-SM 800A and Copeland XWEB Pro, noting thousands of reachable interfaces
Tools
Countries
BelgiumSOCRadar has followed each stage as it broke, from the French supermarket cyberattack to the freezer attacks in Belgium, Sweden and Luxembourg and the FBI and CISA refrigeration warning.Canadafailures, federal warnings, past intrusions by these groups, SOCRadar exposure data, and impacts in Canada and the UK.FranceA second wave struck food businesses in 13 countries on November 2, cold rooms at a contractor for France’s national blood service were set to 110°C (230°F), and three UK meat suppliers were hit through Copeland XWEBGermanyNovember 2, 2026 Germany Gas-engine combined heat and power plant (Woodward easYgen controller) Switched to manual modeItalyOctober 31, 2026 Italy Textile filling line reached through exposed VNC Recipes, scales and passwords changed; alarm triggeredLuxembourgSOCRadar has followed each stage as it broke, from the French supermarket cyberattack to the freezer attacks in Belgium, Sweden and Luxembourg and the FBI and CISA refrigeration warning.SwedenSOCRadar has followed each stage as it broke, from the French supermarket cyberattack to the freezer attacks in Belgium, Sweden and Luxembourg and the FBI and CISA refrigeration warning.United Kingdom2, cold rooms at a contractor for France’s national blood service were set to 110°C (230°F), and three UK meat suppliers were hit through Copeland XWEB controllers.United StatesOn November 5, five US agencies warned of ongoing attacks on refrigeration and cold chain systems.
Industries
EnergyGenerator controllers, DNP3, EtherNet/IP and Unitronics devices, which matter for US water and energy, have not yet been assessed.food and agricultureAudience: the Healthcare, Chemical, Food and Agriculture, and Transportation sectorsHealthcareAudience: the Healthcare, Chemical, Food and Agriculture, and Transportation sectorsManufacturingManufacturing lines Scrap, downtime, equipment damage Worker injury where safety depends on the HMI MediumOil and gasMay 2026 US federal court Oil and gas A Sector16 member pleads guilty; prosecutors say the group accessed oil pumps and storage tanks in Texas and sites in North Dakota, New York and Pennsylvania Sector16Water and wastewaterWater and wastewater Overflow, equipment damage, service interruption Chemical dosing changed, as in Oldsmar, Florida, in 2021 High if it goes wrong
