RH-ISAC Details CL-CRI-1116 Vishing and SaaS Extortion Campaign

· Original article ↗

Summary

RH-ISAC describes CL-CRI-1116 targeting retail and hospitality with vishing and SSO phishing to steal credentials, abuse SaaS access to locate and exfiltrate sensitive files, and extort victims; it recommends caller-verification policies, training and technical controls

Key points

  • The article says CL-CRI-1116 has targeted retail and hospitality organizations since February 2026, combining vishing that impersonates IT helpdesk staff with SSO phishing pages.
  • Operators reportedly use spoofed VoIP numbers or caller ID names to solicit credentials and TOTP codes, then register attacker-controlled devices to bypass MFA.
  • The campaign description says operators move from employee accounts toward privileged executive accounts using further social engineering.
  • The article describes abuse of Microsoft Graph API Sites.Read.All permissions and SaaS search, including Salesforce, to locate files containing terms such as “confidential” and “SSN.”
  • Reported exfiltration methods include browser downloads and API exports, with LimeWire or MEGA used to stage data; ransom demands are described as typically seven figures, with SWATting threats used as pressure.
  • RH-ISAC recommends caller identity verification, limits on information shared during calls, escalation procedures, simulation-based staff training, VoIP log analysis and MFA configuration.
  • The article provides a Python-requests user-agent and a list of IP indicators of compromise.

Article Details

Attack Vectors
  • CL-CRI-1116 uses phishing pages resembling corporate SSO sites to capture credentials and time-based one-time passwords.
  • The attackers use vishing from spoofed VoIP numbers or fraudulent Caller ID Names, often posing as IT support.
  • After compromising an employee account, they may register an attacker-controlled device to bypass MFA and use further social engineering to reach high-privileged executive accounts.
  • They abuse Microsoft Graph API permissions, including Sites.Read.All, and SaaS search functions such as Salesforce search to locate sensitive files.
  • They exfiltrate data through browser downloads or API exports and may stage it on file-sharing services such as LimeWire or MEGA.
  • The attackers send ransom demands, typically in the seven-figure range, and use SWATting threats against company personnel as additional pressure.
Defensive Notes
  • Review policies for verifying callers claiming to be IT support, including what information may be disclosed and which support actions require escalation.
  • Train frontline phone staff with simulations focused on social-engineering indicators such as vague answers to identity questions and pressure for immediate action.
  • Use VoIP log analysis and review MFA configurations as technical controls against vishing and account compromise.

Indicators of compromise

TypeIndicatorContext
IPV4111[.]235[.]93[.]125Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4112[.]207[.]101[.]227Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4112[.]207[.]108[.]30Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4112[.]209[.]151[.]78Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4119[.]111[.]248[.]227Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4136[.]158[.]24[.]160Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4136[.]158[.]27[.]101Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4136[.]158[.]27[.]72Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4136[.]32[.]210[.]197Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4136[.]35[.]103[.]90Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4146[.]70[.]172[.]228Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4179[.]43[.]185[.]226Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4184[.]93[.]0[.]17Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4185[.]193[.]127[.]130Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4185[.]231[.]33[.]62Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4199[.]127[.]61[.]200Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV4208[.]131[.]130[.]67Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV424[.]177[.]37[.]97Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV435[.]139[.]72[.]161Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV437[.]19[.]210[.]9Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.
IPV472[.]180[.]124[.]192Listed in the article's Indicators of Compromise section for the reported activity; its specific role is not stated.

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