Fenway Health IT Incident Disrupts MyChart Services and Closes Clinic Temporarily
Summary
Fenway Health reported an IT incident that delayed MyChart messaging and callbacks and temporarily closed its sexual health clinic. The organization has not confirmed a cyberattack or data compromise and is working with external IT experts to restore operations.
Key points
- Fenway Health said it was responding to an IT incident last week.
- MyChart messaging and callbacks were delayed during the disruption.
- The sexual health clinic was temporarily closed.
- Fenway Health has not confirmed whether the incident was a cyberattack or whether patient or other sensitive data was compromised.
- External IT experts are helping Fenway Health resume operations.
- The organization removed its website IT notification by Sunday; the incident’s duration was unclear.
Article Details
- Victim Organization
- Fenway Health
- Incident Type
- IT systems incident; Fenway Health did not confirm whether it was a cyberattack.
- Operational Impact
- MyChart messaging and callbacks were delayed, and the sexual health clinic was temporarily closed. External IT experts assisted with recovery. The duration and effects on appointments were not disclosed.
- Claim Status
- unknown