Renown Health Modernizes Identity Security With Facial-Recognition Resets and Risk-Based Controls

Summary
Renown Health says it has cut access provisioning from 20 days to under 24 hours and introduced facial-recognition-supported self-service password resets. Its CISO also described plans for risk-based password management and governance for AI agents.
Key points
- Renown Health says it reduced user access provisioning from 20 days to less than 24 hours.
- Self-service password resets use facial recognition and integrations with Ping Identity and CLEAR.
- The organization plans to end routine password expirations for credentials meeting strong standards and showing no signs of compromise.
- CISO Steven Ramirez discussed governance controls for AI agents and other non-human identities.
- The interview describes collaboration with clinical stakeholders as part of strengthening healthcare security.
Article Details
- Event Type
- Healthcare identity and access management modernization at Renown Health.
- Impact
- Renown Health says its modernization reduces identity-related risk and clinician access friction, cuts user access provisioning from 20 days to less than 24 hours, and reduces service desk costs through facial-recognition-supported self-service password resets. The organization is also planning risk-based password controls and governance for AI agents and other non-human identities.
People
Vendors
CLEARSelf-service password resets supported by facial recognition technology are supported by integrations with Ping Identity and CLEAR, which is helping to cut service desk costs.Ping IdentitySelf-service password resets supported by facial recognition technology are supported by integrations with Ping Identity and CLEAR, which is helping to cut service desk costs.