Beginner’s Guide to Running Employee Phishing Simulations

Summary
Huntress outlines how to set up employee phishing simulations, analyze click rates, and use results to guide ongoing security awareness training.
Key points
- Phishing simulations let employees practice identifying and reporting realistic phishing emails in a safe setting.
- The guide recommends running tests at least monthly and treating them as a learning tool, not a way to punish employees.
- Setup includes importing learners, whitelisting the simulator, choosing a scenario and audience, scheduling delivery, and selecting follow-up training.
- The article says 30–40% of employees at new companies may click an initial simulated test; a 0% result may indicate delivery or whitelisting problems.
- Use click rates to guide further training, but aim for sustained improvement rather than a permanent 0% rate.
Article Details
- Topic
- Guidance for setting up, running, and evaluating employee phishing simulation training as part of a security awareness program.
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