Phishing Campaigns Use Six RMM Tools to Gain Remote Access

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Summary

AhnLab details phishing campaigns distributing ScreenConnect, FleetDeck, Datto, SimpleHelp, JumpCloud, and N-able installers to enable threat actors to remotely control targeted systems.

Key points

  • Phishing emails and pages disguise links or downloads as documents, software updates, or document viewers.
  • ScreenConnect remains widely distributed, including through LNK, BAT, and VBS files.
  • FleetDeck installers include a deployment ID used to connect the installed agent to the threat actor.
  • Datto and SimpleHelp packages contain configuration data that can identify the operator or command-and-control server.
  • Batch files in the JumpCloud and N-able examples download and install the RMM agents.
  • AhnLab recommends verifying senders and URLs, treating unexpected attachments cautiously, and keeping operating systems and security software updated.

Article Details

Attack Vectors
  • Phishing emails and pages distribute RMM installers through attachments, links, or downloads disguised as documents or software updates.
  • Users are prompted to click links in PDF documents or phishing pages, which download installers or batch files that install RMM software.
  • Batch files can download and execute JumpCloud or N-able installers; the JumpCloud installer is supplied with a threat actor key.
Defensive Notes
  • Verify that email senders are trustworthy and carefully inspect linked URLs before clicking, including suspicious intermediate redirects.
  • Check attachments for suspicious file extensions such as .Exe and .Com.
  • Keep the operating system and security software updated.

Indicators of compromise

TypeIndicatorContext
DOMAINalertxen[.]storeDomain listed as an indicator for the reported threat activity.
DOMAINbigsundoc[.]onlineDomain listed as an indicator for the reported RMM distribution activity.
DOMAINddncsoso[.]comDomain listed as an indicator for the reported threat activity.
DOMAINhessattorneys[.]co[.]zaDomain used for a page disguised as DocuSign in the reported phishing activity.
DOMAINrelay[.]lukiku[.]lolDomain listed as an indicator for the reported threat activity.
EMAILmark@hessattorneys[.]co[.]zaEmail address embedded in the N-able installer configuration and attributed by the article to the threat actor.
IPV486[.]106[.]143[.]132IP address listed as an indicator for the reported threat activity.
MD51017a75cf19be75f6ba21148a9b646d1MD5 hash listed in the article's indicators for the reported threat activity.
MD51562d523c2ebdc19c0ff8f3ea5f3763bMD5 hash listed in the article's indicators for the reported threat activity.
MD5594a652263e5e4eb96b5164d337bc1caMD5 hash listed in the article's indicators for the reported threat activity.
MD55a49d0b22ced22f9cf8b2015a327f163MD5 hash listed in the article's indicators for the reported threat activity.
MD55ac7526b582d9cf4f7854c52ee75f359MD5 hash listed in the article's indicators for the reported threat activity.
URLhxxp[:]//216[.]250[.]252[.]58:8040/Bin/ScreenConnect[.]ClientSetup[.]msi?e=Access&y=GuestScreenConnect installer URL listed as an indicator for the reported distribution activity.
URLhxxps[:]//178-83-121-6[.]cprapid[.]com/ReceiptDoc[.]vbsVBS file URL listed as an indicator for the reported phishing distribution activity.
URLhxxps[:]//admin[.]lukiku[.]lol/Bin/ScreenConnect[.]ClientSetup[.]msi?e=Access&y=GuestScreenConnect installer URL listed as an indicator for the reported distribution activity.
URLhxxps[:]//adobpro3d[.]s[.]gy/X334zpo8tlURL listed as an indicator for the reported phishing distribution activity.
URLhxxps[:]//bigsundoc[.]online/fold/package/Package URL listed as an indicator for the reported RMM distribution activity.

MITRE ATT&CK

Threat Actors

Malware

Products

Adobe Acrobat ProLike FleetDeck, it was distributed through a PDF document, which displays a Figure prompting the user to update Adobe Acrobat Pro to view the document.Datto RMMDatto RMM is also a cloud-based RMM solution that allows MSPs or IT administrators to install an agent on remote systems to perform endpoint monitoring, remote control, patch management, and executing a script.DocuSignThe following example is a Batch malware sample that disguises itself as DocuSign Viewer; to deceive users, it displays a Support page in the web browser alongside the N-able installation when executed.FleetDeckRMM tools currently being distributed through phishing attacks (ScreenConnect, FleetDeck, Datto, SimpleHelp, JumpCloud, N-able)JumpCloudRMM tools currently being distributed through phishing attacks (ScreenConnect, FleetDeck, Datto, SimpleHelp, JumpCloud, N-able)N-AbleRMM tools currently being distributed through phishing attacks (ScreenConnect, FleetDeck, Datto, SimpleHelp, JumpCloud, N-able)NinjaOne[1] [2] In these attack cases, tools such as Syncro, ConnectWise ScreenConnect, NinjaOne, and SuperOps were exploited.ScreenConnectRMM tools currently being distributed through phishing attacks (ScreenConnect, FleetDeck, Datto, SimpleHelp, JumpCloud, N-able)SimpleHelpRMM tools currently being distributed through phishing attacks (ScreenConnect, FleetDeck, Datto, SimpleHelp, JumpCloud, N-able)SuperOps[1] [2] In these attack cases, tools such as Syncro, ConnectWise ScreenConnect, NinjaOne, and SuperOps were exploited.Syncro[1] [2] In these attack cases, tools such as Syncro, ConnectWise ScreenConnect, NinjaOne, and SuperOps were exploited.

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