Choosing Between SendGrid and Independent Email Deliverability Consulting

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Summary

The article compares SendGrid’s platform-specific consulting with independent services, emphasizing cross-platform visibility and email security measures such as DMARC enforcement, spoofing prevention, MTA-STS, DNSSEC and TLS-RPT.

Key points

  • SendGrid consultants can use internal delivery data and platform expertise to address issues within SendGrid, but cannot see other providers’ mail streams.
  • The article says cross-platform audits can uncover authentication gaps, reputation issues and security problems outside one ESP’s visibility.
  • It describes DMARC report analysis and enforcement, MTA-STS, DNSSEC and TLS-RPT as measures independent consultants may address.
  • The author reports that roughly 30% of audited domains showed evidence of spoofing or impersonation attempts.
  • The author cites one engagement where a compromised SendGrid API key generated 2.3 million spam emails and a $10,000 bill before discovery.
  • The article recommends choosing based on the scope of the problem; ESP and independent consulting can also complement each other.

Article Details

Topic
Comparison of SendGrid Professional Services and independent email deliverability consulting, focusing on platform scope, cross-platform visibility, and email security.

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