ELECQ Reports Ransomware Attack That May Have Exposed Customer Contact Data
Summary
ELECQ says a ransomware attack on its cloud systems encrypted and copied databases containing customer contact details. It has not disclosed how many people were affected or identified the attackers.
Key points
- ELECQ said it detected unusual activity on its AWS cloud platform on March 7 and found a ransomware attack affecting parts of its infrastructure.
- The company said some databases were encrypted and copied; potentially exposed details include names, email addresses, phone numbers, and home addresses.
- ELECQ said payment data was not involved and its EV chargers remained secure and operational.
- The company took affected servers offline, began restoring systems from backups, disabled remote SSH and Telnet access, and strengthened network encryption.
- ELECQ reported the incident to UK and German data protection authorities and hired outside specialists to investigate.
- The number of affected people, the attackers’ identity, and whether a ransom demand was made remain undisclosed.
- Customers were advised to reset account passwords and watch for phishing messages.
Article Details
- Victim Organization
- ELECQ
- Incident Type
- Ransomware attack involving encryption and copying of databases from ELECQ's cloud infrastructure.
- Incident Date
- 2026-03-07
- Disclosure Date
- 2026-03-09
- Data Types Exposed
- Names
- Email addresses
- Phone numbers
- Home addresses
- Affected Records
- Unknown
- Affected Data Size
- Unknown
- Operational Impact
- ELECQ took affected servers offline and began restoring systems from backups. The company said its EV charging devices remained secure and operational.
- Ransom Or Extortion
- A ransomware attack occurred, but ELECQ has not said whether it received a ransom demand.
- Claim Status
- confirmed