Quest Confirms Unauthorized Access to Lab Platform Affecting Patient Records
Summary
Quest confirmed unauthorized access to its Quanum Lab Services Manager, affecting personal information and patient records. The company paused platform access and is investigating; the number of affected patients and specific data accessed remain unknown.
Key points
- Quest said it learned of unauthorized access to Quanum Lab Services Manager on October 21.
- The platform is used by healthcare professionals to order laboratory tests, access results and review historical trends.
- Quest confirmed personal information and patient records were affected, but has not disclosed the number of patients or the specific information accessed.
- Quest paused access to the platform; it says core business operations remain up and running.
- The investigation is ongoing, and Quest says it will notify affected patients, healthcare providers and health plans.
- The article advises patients to check medical bills, insurance statements and credit reports, and to report unfamiliar activity.
Article Details
- Victim Organization
- Quest Diagnostics
- Incident Type
- Unauthorized access and data breach
- Data Types Exposed
- Health information
- Personally identifiable information
- Patient records
- Affected Records
- Not disclosed; the number of affected patients is not yet known.
- Affected Data Size
- Not disclosed
- Operational Impact
- Quest paused access to Quanum Lab Services Manager while investigating. Quest says its core business operations remain up and running.
- Ransom Or Extortion
- Unknown; the article does not report ransom or extortion activity.
- Claim Status
- confirmed