Malware Disrupts 911 and Public Safety Systems in Suisun City

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Summary

Malware disrupted Suisun City's 911 routing, police and fire dispatch, and other critical systems. The city shut down its IT network, declared an emergency, and is working with federal and state agencies; dispatch calls are being handled through Solano County.

Key points

  • City officials said the incident began around 5:45 a.m. Friday and involved malware.
  • The disruption affected 911 routing, police and fire dispatch, online services, and internal operations.
  • The city shut down its IT network to contain the threat and preserve evidence for a federal investigation.
  • Dispatchers are taking calls through the Solano County dispatch center, and police and firefighters continue responding to emergencies.
  • The City Council declared a state of emergency to access resources and recover incident-related costs.
  • The city is working with the FBI, Department of Homeland Security, California Office of Emergency Services, and other agencies; officials have not identified the malware's entry method or responsible party.

Article Details

Victim Organization
Suisun City
Incident Type
Malware incident disrupting 911 routing, police and fire dispatch, and other city systems
Operational Impact
The city shut down its entire IT network to contain the threat and preserve evidence. Many online city services and internal operations remained unavailable as cybersecurity experts investigated and worked to restore systems. Police and fire personnel continued responding to emergencies, with dispatchers taking calls through the Solano County dispatch center.
Claim Status
confirmed