Cofense Outlines Five Ways to Measure Secure Behavior and Phishing Readiness
Summary
Cofense's webinar recap argues that training completion and simulation scores alone do not show phishing readiness. Its Secure Behavior Management approach combines competency measures, real-world phishing behavior, and remediation to guide improvements.
Key points
- Training completion, quiz scores, and simulation results do not establish whether employees can recognize and respond to real phishing threats.
- Cofense describes Secure Behavior Management as a cycle of training, measuring demonstrated capabilities and real-world responses, then acting on identified gaps.
- The Competency Dashboard measures performance across 26 phishing threat topics and can highlight gaps in employee knowledge and program coverage.
- Real phishing reports and behavior can help distinguish when targeted training is needed from when stronger mailbox protection may be appropriate.
- Cofense plans to add Triage and Vision remediation data to Command Center later in 2026; its proposed Cofense Score is intended to track organizational progress, not rank employees.
Article Details
- Topic
- Cofense’s Secure Behavior Management approach measures employee phishing competencies and real-world behavior to guide security awareness, remediation, and protection decisions.
Vendors
Products
Cofense Phishing Defense Platformand how to strengthen phishing defense across the organization. Learn more about the Cofense Phishing Defense Platform and its SBM expansion.Cofense Platformwhich shows what employees can actually demonstrate rather than what they have completed. The Cofense platform brings together employee competency, real-world phishing behavior, and the actions organizations canCommand CenterDashboard is the first stage of this view. Cofense plans to add Triage and Vision remediation data to Command Center later in 2026, bringing real-world phishing signals alongside training competency. The proposedCompetency DashboardCofense’s Competency Dashboard measures performance across 26 phishing threat topics, with views from the individual employee through teams and the organization. It can show where employees demonstrate knowledge andTriageThe Competency Dashboard is the first stage of this view. Cofense plans to add Triage and Vision remediation data to Command Center later in 2026, bringing real-world phishing signals alongside training competency. TheVisionThe Competency Dashboard is the first stage of this view. Cofense plans to add Triage and Vision remediation data to Command Center later in 2026, bringing real-world phishing signals alongside training competency. The