Trezor Says ShipMonk Breach Exposed Data of Nearly 14,000 Customers
Summary
Trezor says unauthorized access at shipping partner ShipMonk exposed data for nearly 14,000 customers, including contact and shipping details. Trezor warned affected customers about potential targeted phishing.
Key points
- Trezor says ShipMonk notified it on August 10, 2026, of unauthorized access to systems containing customer data.
- Trezor reported full exposure for 11,742 customers and partial exposure for 1,947.
- Exposed data included names, email addresses, phone numbers, and shipping addresses; partial exposure included names, cities, and email addresses.
- The affected customers ordered between May 10 and August 8, 2026, and were in the United States, the United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal.
- Trezor said its own systems and services were not compromised or affected, and that its devices remain secure.
- Trezor warned that exposed information could be used in targeted phishing or impersonation attempts.
Article Details
- Victim Organization
- ShipMonk, the breached shipping partner; Trezor customers were affected
- Incident Type
- Unauthorized access to ShipMonk systems exposed Trezor customer order data
- Data Types Exposed
- Names
- Shipping addresses
- Email addresses
- Phone numbers
- City
- Affected Records
- 13,689 customers: 11,742 with full exposure and 1,947 with partial exposure
- Operational Impact
- Trezor said its operations and services were not impacted, its systems were not compromised, and its devices remained secure.
- Ransom Or Extortion
- None reported
- Claim Status
- confirmed
Vendors
Countries
BrazilAffected customers are in the United States, the United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal.ColombiaAffected customers are in the United States, the United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal.ItalyAffected customers are in the United States, the United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal.PortugalAffected customers are in the United States, the United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal.SwedenAffected customers are in the United States, the United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal.United KingdomAffected customers are in the United States, the United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal.United StatesAffected customers are in the United States, the United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal.
Industries
CryptocurrencyThe hardware cryptocurrency wallet vendor revealed at the time that 66,000 users who have interacted with Trezor Support since December 2021 may have had their names, usernames, and email addresses exposed during thelogisticsHardware wallet manufacturer Trezor disclosed a data breach affecting nearly 14,000 of its customers after ShipMonk, its shipping provider and logistics partner, got hacked.