Eight Security Awareness Training Platforms Compared

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Summary

The article compares eight security awareness platforms and offers guidance on choosing training that covers role-specific procedures, phishing and voice or text scams, AI use, recurring assignments, reporting, and existing controls.

Key points

  • Compares Noon Security, KnowBe4, Hoxhunt, Adaptive Security, SoSafe, Proofpoint ZenGuide, Mimecast Engage, and Infosec IQ.
  • Describes differences in personalized assignments, simulations, course customization, chat-based learning, automation, LMS integration, and broader workforce protections.
  • Recommends teaching practical procedures, such as verifying payment requests and handling account recovery, rather than only describing threats.
  • Warns that email-focused training may not prepare employees for text and voice scams; suggests evaluating vishing, smishing, and deepfake scenarios.
  • Says AI training should clarify approved tools and what information employees may share, and notes that training and technical governance controls serve different roles.
  • Advises assessing recurring assignments, employee experience, reporting, and how training records move between an LMS and vendor platforms.
  • The article cautions that course completion alone does not show whether employees apply guidance; it recommends considering practice, reporting, and follow-up.

Article Details

Topic
Security awareness training platforms and their capabilities, limitations, and selection criteria

Vendors

Products

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