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Uber Fined €825 Million in Netherlands Over Automated Driver Suspensions

· Original article ↗

Summary

The Dutch Data Protection Authority fined Uber €825 million for automatically suspending driver accounts without human review and for failing to inform drivers. Uber disputes the decision and plans to appeal.

Key points

  • The Dutch Data Protection Authority said Uber violated the GDPR by using automated software to suspend driver accounts, sometimes permanently, without human review.
  • The authority said Uber failed to inform drivers about the automated decision-making.
  • The alleged violations took place from 2018 to 2022.
  • Uber disputes the decision and fine, and says it will appeal; it says the policies were discontinued years ago and describes its current safeguards.

Article Details

Event Type
Regulatory fine for automated suspension of driver accounts without human review and failure to inform drivers
Impact
The Dutch Data Protection Authority fined Uber €825 million for GDPR violations involving automated decisions that suspended driver accounts, sometimes permanently, without human review. The authority said the violations occurred from 2018 to 2022. Uber disagreed and said it would appeal.

Vendors

UberDutch data protection authorities have fined Uber nearly $1 billion, saying the ride-hailing company used automated software to suspend driver accounts, sometimes permanently, with no human review to check for mistakes.

Industries

Ride-hailingDutch data protection authorities have fined Uber nearly $1 billion, saying the ride-hailing company used automated software to suspend driver accounts, sometimes permanently, with no human review to check for mistakes.