Manchester Airports Group Says Hackers Stole Customer Data

Summary

Manchester Airports Group says hackers stole customer contact and booking data across three airports. Payment details and airport operations were unaffected; the company suspended Manage My Booking and notified law enforcement.

Key points

• MAG said hackers breached its systems and stole data associated with Wi-Fi sign-ups and car park, lounge, and Fast Track bookings at Manchester, Stansted, and East Midlands airports.
• The affected information included email addresses, phone numbers, vehicle registration numbers, and postcodes.
• MAG said payment details were not accessed and airport operations were not disrupted.
• The company temporarily suspended its Manage My Booking service and directed customers to use its phone line.
• MAG said it restricted access to affected systems, engaged external experts, notified law enforcement, and contacted impacted customers.
• Local media reported that up to 8.9 million travelers may have been affected, citing private MAG statements; BleepingComputer said it could not confirm the figure.
• MAG advised customers to watch for suspicious messages and phishing attempts. No ransomware or data extortion group had publicly claimed the attack at the time of publication.