FCC Proposes Robocall Protection Scorecard, Removes 14 Telecom Providers
Summary
The FCC proposes a public scorecard assessing telecom providers’ robocall protections and removed 14 providers from its Robocall Mitigation Database for failing to address compliance issues.
Key points
- The proposed scorecard would assess providers’ operational practices and measurable outcomes, including how often legitimate calls are blocked.
- It would cover domestic voice providers with retail customers, while the FCC seeks public input on which providers to evaluate.
- The FCC says the scorecard is intended to inform consumers, not create new rules or requirements.
- The agency cited sources including Robocall Mitigation Database filings, consumer complaints, enforcement data, and industry traceback data as possible evaluation inputs.
- The FCC removed 14 providers from the Robocall Mitigation Database after they failed to take necessary steps to address certification compliance issues.
- Other U.S. providers have two days to block traffic from providers removed from the database, according to FCC regulations.
Article Details
- Event Type
- FCC proposal for a public robocall-prevention scorecard and removal of 14 providers from the Robocall Mitigation Database for noncompliance
- Impact
- The proposed consumer-facing scorecard would assess providers’ operational practices and measurable outcomes, including how often legitimate calls are blocked; the FCC said it would not create new rules or requirements. Separately, the 14 removed providers were effectively cut off from connecting to U.S. telecom networks, and other U.S. providers have two days to block traffic from violators.