Arctic Wolf Video Urges Organizations to Plan Ransomware Decisions in Advance

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Summary

Arctic Wolf’s Kerri Shafer-Page outlines decisions to prepare for ransomware incidents, including containment, negotiation authority and limits, payment tradeoffs, law-enforcement involvement, legal advice, and communications.

Key points

  • Assess in advance how taking systems offline could affect client data and business operations.
  • Decide who may negotiate with attackers and establish spending limits.
  • Evaluate ransom payment as a business decision, weighing the demand against insurance retention and potentially higher renewal rates.
  • Include law enforcement in the response plan; Shafer-Page says agencies may know the threat actor and help address sanctions concerns.
  • Plan for legal advice on disclosure deadlines, a spokesperson, and help-desk communications.

Article Details

Defense Focus
Prepare organizational decisions and coordination for ransomware incidents before a demand occurs.
Defensive Actions
  • Map systems and assess the operational and data impact of isolating them.
  • Predefine who is authorized to negotiate with attackers and establish spending limits.
  • Evaluate ransom payment as a business decision, including insurance retention and renewal-cost tradeoffs.
  • Include law enforcement, legal counsel, communications, a spokesperson, and help desk staff in the response plan.
  • Resolve key incident-response decisions before a crisis.

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