Nine Minds Builds AlgaPSA Integration for Huntress API in Days

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Summary

Nine Minds built an AlgaPSA integration with Huntress’s API, turning SOC incident reports into prioritized tickets. The integration supports automatic ticket closure and scheduled polling; setup requires a dedicated API key and AlgaPSA’s paid tier.

Key points

  • Huntress SOC incident reports appear as prioritized tickets on a dedicated AlgaPSA security board.
  • Tickets can close automatically when the SOC closes an incident; unmapped clients route to a fallback triage board.
  • AlgaPSA polls for new reports at intervals of one to 60 minutes.
  • Setup requires mapping Huntress organizations to AlgaPSA clients and configuring boards and priorities for Critical, High, and Low severities.
  • Huntress API keys inherit the permissions of their associated user; the article recommends a dedicated key for the integration.
  • The integration is available in AlgaPSA Enterprise Edition, also offered as AlgaPSA Pro, and is not included in the Community Edition.
  • The Huntress API also supports webhooks, incident remediation responses, host isolation, organization management, billing reports, and AI workflows through its MCP server.

Article Details

Event Type
Third-party integration announcement
Impact
Nine Minds built an AlgaPSA integration using the Huntress API. It converts Huntress SOC incident reports into prioritized AlgaPSA tickets, supports automatic ticket closure when incidents are closed, and routes unmapped client incidents to a triage board. The article reports no security breach or other adverse impact.

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