ConnectWise Cloud Backup App Abused to Request Microsoft 365 Tenant Tokens

· Original article ↗

Summary

Sophos researchers found a 96-minute automated sweep using the ConnectWise Cloud Backup app identity to request Microsoft Graph tokens across consenting tenants. The credential’s origin and how tokens were used remain unknown.

Key points

  • On October 15, 2026, an actor used the ConnectWise Cloud Backup application identity to request app-only Microsoft Graph tokens from customer Microsoft 365 tenants.
  • The requests required no user password or MFA; Sophos says the activity is consistent with abuse of a compromised vendor-held application credential, but how it was obtained is unknown.
  • The sweep ran for about 96 minutes from a single VPS. Ascending tenant GUIDs, one-to-six-minute intervals, and inclusion of tenants without active subscriptions pointed to scripted enumeration.
  • Sophos found no evidence of hands-on-keyboard activity or of the application creating new secrets, applications, consents, or role assignments in reviewed tenants.
  • It remains unclear what the actor did with the requested tokens.
  • ConnectWise disabled Cloud Backup application access for partners and customers as a protective measure.
  • Sophos recommends reviewing and removing disabled app consents, checking Entra sign-in and audit logs, reviewing available Graph activity logs, and following the vendor’s remediation and credential-rotation guidance.

Article Details

Victim Organization
Microsoft 365 customer tenants that had consented to the ConnectWise Cloud Backup application
Incident Type
Cross-tenant automated token sweep using the ConnectWise Cloud Backup application identity
Incident Date
2026-10-15
Operational Impact
ConnectWise shut off Cloud Backup application access for partners and customers as a protective measure. The article reports no evidence of what the threat actor did with the requested tokens.
Claim Status
confirmed

Indicators of compromise

TypeIndicatorContext
IPV4144[.]172[.]64[.]128Source of the observed token sweep in the ConnectWise incident.
IPV4144[.]172[.]64[.]60Attacker infrastructure reported by the vendor; not observed in Sophos telemetry.
IPV4144[.]172[.]64[.]99Attacker infrastructure reported by the vendor; not observed in Sophos telemetry.

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