Cyberattack Disrupts Administrative Systems at Portugal’s Águas de Portugal
Summary
Águas de Portugal confirmed a complex cyberattack affecting several group companies since Friday, temporarily disrupting administrative processes and contact channels. The company says water and sanitation services were unaffected; recovery is underway and police are in
Key points
- Águas de Portugal confirmed that several companies in its group were targeted in a cyberattack described as highly complex.
- The attack caused temporary disruption to some administrative processes and customer and partner contact channels.
- The company said water supply, water quality, and sanitation were not affected and remained assured across the group.
- Response procedures were activated, and recovery and gradual restoration of affected IT systems were underway.
- Some employees were reportedly told not to turn on their computers as a precaution.
- Portugal’s Judicial Police is investigating the attack; the National Cybersecurity Center was also involved in response efforts.
- A former National Cybersecurity Center coordinator said the company’s assurance about water services should be validated by the sector regulator, ERSAR.
Article Details
- Victim Organization
- Águas de Portugal
- Incident Type
- Cyberattack described as being of “high complexity”; specific attack method not disclosed.
- Incident Date
- 2026-07-31
- Disclosure Date
- 2026-08-04
- Operational Impact
- Temporary constraints affected some administrative processes and customer and partner contact channels. Recovery and gradual restoration of affected IT systems were underway. Some employees were instructed not to turn on their computers as a precaution. Water supply, water quality, and sanitation services were reported unaffected.
- Claim Status
- confirmed