Zenith Bank Says Hackers Accessed Limited Customer Information
Summary
Zenith Bank says hackers accessed some customer email addresses and phone numbers. The bank reports no evidence that accounts, credentials or funds were accessed; its investigation is ongoing, and customers are warned about phishing.
Key points
- Zenith Bank disclosed that attackers gained unauthorized access to part of its database.
- The bank says the accessed information included limited customer email addresses and phone numbers.
- The bank reports no evidence that accounts, passwords, PINs, OTPs or funds were accessed.
- Zenith says its banking services and digital channels remain operational and secure.
- The bank activated its incident response protocols; investigations into the breach are ongoing.
- Customers were urged to ignore suspicious messages or calls and not share banking credentials.
Article Details
- Victim Organization
- Zenith Bank
- Incident Type
- Cyberattack involving unauthorized access to part of the bank's database and exposure of limited customer information
- Disclosure Date
- 2026-08-04
- Data Types Exposed
- Email addresses
- Phone numbers
- Affected Records
- Limited customer information; the number of affected records was not disclosed.
- Operational Impact
- The bank said its banking systems, digital channels, and financial services were not compromised and remained operational. It reported no evidence that customer accounts, passwords, PINs, OTPs, or funds were accessed.
- Ransom Or Extortion
- Unknown
- Claim Status
- confirmed