Cyberattack Disrupts Suisun City 911 Dispatch and Other Systems
Summary
Suisun City officials said malicious software compromised city IT systems, disrupting 911 routing, emergency dispatch and online services. Dispatchers moved to a county center while federal and other agencies investigate and help restore systems.
Key points
- City officials said malicious software infected and compromised IT systems at about 5:45 a.m. Friday, prompting the city to shut down its network.
- The attack disrupted 911 routing and fire and police dispatch lines, which officials described as critical public safety operations.
- Suisun City dispatchers moved to Solano County’s second emergency dispatch center to continue handling calls.
- More than 24 hours after discovery, city online services and internal operations remained unavailable.
- The City Council declared a local state of emergency, enabling access to additional support services and helping address the incident’s financial impact.
- The FBI, Department of Homeland Security and state and regional agencies are assisting with the investigation and system restoration; the city said there was no imminent threat to the public.
Article Details
- Victim Organization
- Suisun City
- Incident Type
- Cyberattack involving malicious software that infected and compromised IT systems
- Operational Impact
- The city shut down its IT network. The attack disrupted 911 routing and fire and police dispatch lines, along with online services and internal operations. Dispatchers continued fielding calls from Solano County’s second emergency dispatch center; city systems remained unavailable more than 24 hours after the software was discovered.
- Claim Status
- confirmed