Nick Scali Takes Systems Offline After Cyberattack, Reports Differ on Customer Data Access
Summary
Nick Scali took some systems offline after a cyberattack, delaying orders and deliveries. The company said it had no evidence customer data was accessed; The Australian reported criminals obtained some customer details and demanded a ransom.
Key points
- Nick Scali said it took certain systems offline after a cyberattack and was bringing them back online.
- The outage slowed sales and deliveries; staff were manually completing orders and contacting affected customers.
- The company said it had no evidence of unauthorized access to customer data.
- The Australian reported that cyber criminals obtained some customer details, including delivery addresses, but not credit card numbers, and sent a ransom request.
- Nick Scali referred the attack to police and the Australian Cyber Security Centre.
Article Details
- Victim Organization
- Nick Scali
- Incident Type
- Cyberattack; certain systems were taken offline
- Data Types Exposed
- Customer details, reportedly including delivery addresses
- Operational Impact
- Some systems were taken offline, delaying customer orders and deliveries. Staff were manually completing orders and contacting affected customers; systems were being brought back online.
- Ransom Or Extortion
- The Australian reported that the company received a ransom request. The source does not confirm that a ransom was paid.
- Claim Status
- alleged