Manchester Airports Group Says Breach Exposed Customer Data at Three Airports
Summary
Manchester Airports Group says an unauthorised third party accessed booking and Wi-Fi data linked to three airports, including contact details, vehicle registrations and postcodes. Flights continue normally; online booking management is suspended as a precaution.
Key points
- Manchester Airports Group says an unauthorised third party breached a system linked to parking, lounge and Fast Track bookings, and airport Wi-Fi sign-ups.
- The accessed information includes email addresses, phone numbers, vehicle registrations and postcodes.
- MAG says the affected system did not hold bank or payment details, so those were not exposed.
- The group says it contained the risk, restricted access to affected systems and is working with specialist advisers and relevant authorities.
- Affected customers are being contacted and warned to watch for suspicious emails, texts and calls, and to avoid unexpected links or attachments.
- Flights and airport operations continue normally, but the online Manage My Booking service is temporarily suspended as a precaution.
Article Details
- Victim Organization
- Manchester Airports Group
- Incident Type
- Unauthorized access to a system containing customer data
- Data Types Exposed
- Email addresses
- Phone numbers
- Vehicle registrations
- Postcodes
- Operational Impact
- No disruption to flights or airport operations was reported. Access to the online Manage My Booking service was temporarily suspended as a precaution; existing bookings remained valid.
- Claim Status
- confirmed