Partners Group Cyberattack Exposes Customer Data, Company Says
Summary
Partners confirmed attackers accessed some customer data across several group businesses. Exposed information may include contact and financial-contract details; the company says Partners Bank was unaffected and customer funds remain safe.
Key points
- Partners said the attack affected part of its IT infrastructure and that attackers accessed some customer personal data.
- Affected entities include Partners Financial Services, Simplea, Rentea, Partners investment, and Simplea Financial Services in Slovakia; Partners Bank systems were not affected.
- Data accessed may include identity and contact details, financial product contract information, historical customer-service call records through 2021, and some investment questionnaires or insurance loss reports.
- The company said the affected data was encrypted but could not rule out attackers having the means to decrypt it. The number of affected customers has not been disclosed.
- Partners reported no disruption to business operations and said customer assets remain safe.
- The company warned customers about possible impersonation scams and advised them not to share passwords, PINs, login details, or one-time codes, and to verify unexpected requests through official channels.
- Partners reported the incident to Czech data protection, central bank, and cybersecurity authorities and filed a criminal complaint against an unknown perpetrator.
Article Details
- Victim Organization
- Partners Financial Services and other affected Partners Group units
- Incident Type
- Cyberattack resulting in unauthorized access to customer personal data
- Data Types Exposed
- Identifying information
- Contact information
- Financial product contract data
- Historical customer-care call records through 2021
- Investment questionnaires
- Insurance and investment loss declarations
- Affected Records
- Not disclosed; the group has approximately 600,000 customers overall.
- Operational Impact
- Some of the company's IT infrastructure was affected. Business operations were not disrupted, and Partners Bank and its banking systems were not affected. The accessed personal data was encrypted, but the company could not rule out that attackers had tools to decrypt it.
- Ransom Or Extortion
- None reported
- Claim Status
- confirmed
People
Products
Partners Bankcông ty hưu trí Rentea, công ty đầu tư Partners và Simplea Financial Services tại Slovakia. Riêng Partners Bank cùng các hệ thống ngân hàng của đơn vị này được xác nhận không bị tác động.Partners Financial ServicesTuy nhiên, các đối tượng tấn công đã tiếp cận được một số dữ liệu cá nhân của khách hàng thuộc Partners Financial Services.”RenteaCác đơn vị bị ảnh hưởng gồm: Partners Financial Services, hãng bảo hiểm Simplea, công ty hưu trí Rentea, công ty đầu tư Partners và Simplea Financial Services tại Slovakia. Riêng Partners Bank cùng các hệ thống ngânSimpleaCác đơn vị bị ảnh hưởng gồm: Partners Financial Services, hãng bảo hiểm Simplea, công ty hưu trí Rentea, công ty đầu tư Partners và Simplea Financial Services tại Slovakia. Riêng Partners Bank cùng các hệ thống ngânSimplea Financial ServicesFinancial Services, hãng bảo hiểm Simplea, công ty hưu trí Rentea, công ty đầu tư Partners và Simplea Financial Services tại Slovakia. Riêng Partners Bank cùng các hệ thống ngân hàng của đơn vị này được xác nhận