Cyberattack Disrupts Payment Systems at Komandor Supermarkets

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Summary

Komandor confirmed a cyberattack on its information systems after shoppers reported checkout and payment problems on August 26. The chain restored self-checkout and cashless payments at nearly all stores, with full recovery expected soon.

Key points

  • Shoppers reported problems with the Honest Sign system, the Kopilka service, and card payments on August 26.
  • Komandor’s communications center confirmed that a cyberattack on company information systems caused the disruption.
  • The company said specialists began responding, strengthening protections, and restoring its IT infrastructure.
  • By midday the previous day, self-checkout and cashless payments had resumed at nearly all stores.
  • Full restoration of store operations was expected soon.

Article Details

Victim Organization
Командор
Incident Type
Cyberattack affecting the company's information systems and disrupting store operations.
Operational Impact
Payment by card, self-service checkouts, and systems for «Честный знак» and «Копилка» experienced problems. Self-service checkouts and cashless payments had resumed in almost all stores by midday the previous day; full recovery was expected soon.
Claim Status
confirmed

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