Cyberattack Disrupts Payment Systems at Komandor Supermarkets

Summary
Komandor confirmed a cyberattack on its information systems after shoppers reported checkout and payment problems on August 26. The chain restored self-checkout and cashless payments at nearly all stores, with full recovery expected soon.
Key points
- Shoppers reported problems with the Honest Sign system, the Kopilka service, and card payments on August 26.
- Komandor’s communications center confirmed that a cyberattack on company information systems caused the disruption.
- The company said specialists began responding, strengthening protections, and restoring its IT infrastructure.
- By midday the previous day, self-checkout and cashless payments had resumed at nearly all stores.
- Full restoration of store operations was expected soon.
Article Details
- Victim Organization
- Командор
- Incident Type
- Cyberattack affecting the company's information systems and disrupting store operations.
- Operational Impact
- Payment by card, self-service checkouts, and systems for «Честный знак» and «Копилка» experienced problems. Self-service checkouts and cashless payments had resumed in almost all stores by midday the previous day; full recovery was expected soon.
- Claim Status
- confirmed
