Bulgarian insurer DZI reports possible customer data exposure after breach

· Original article ↗

Summary

DZI notified some customers of a breach involving unauthorized access to names, national identification numbers and contact details. The company says an investigation is underway and policies and services are unaffected.

Key points

  • DZI told customers that a breach led to unauthorized access to names, Bulgarian national identification numbers and contact details.
  • Some customers received the notification directly through Viber.
  • DZI said the incident has not affected insurance policies, products or services.
  • An investigation is ongoing; the article said DZI had not posted an official notice on its website or issued a press release.
  • DZI advised customers to be cautious of suspicious calls, emails and website links, and not to share personal information through unverified channels.
  • The article cites earlier cyber incidents affecting other Bulgarian insurers as context for concerns about the sector.

Article Details

Victim Organization
ДЗИ "Общо застраховане"
Incident Type
Cyber breach involving unauthorized access to customer personal data; data leakage is described as possible.
Data Types Exposed
  • Customer names
  • Bulgarian national identification numbers (EGN)
  • Contact details
Operational Impact
The company said there was no impact on insurance policies or the products and services customers use. The article reports no other operational impact.
Ransom Or Extortion
None reported.
Claim Status
confirmed