MSPs in Australia and New Zealand Urged to Make Cybersecurity a Distinct Service

Summary
A recap of an ANZ-focused fireside chat highlights separating cybersecurity from other managed services, educating clients about risks, and clearly defining what security offerings include and exclude.
Key points
- MSP operators described making cybersecurity a distinct service rather than bundling it with other offerings.
- Panelists recommended educating clients about cyber risks and potential breach costs using real-world scenarios.
- MSPs should clearly explain which protections their services include and exclude, and align service definitions with cyber insurance.
- The discussion emphasized adapting security offerings to client needs while avoiding overly complex toolsets.
Article Details
- Topic
- Cybersecurity education and strategy for managed service providers in Australia and New Zealand
