Cyberattack Disrupts U.S. Transportation Agency Contact Center
Summary
A cyberattack on a contractor-run FMCSA contact center disrupted its website and phone services. The Transportation Department said agency data was not compromised; the investigation is ongoing.
Key points
- The Department of Transportation confirmed an attack on the network of the contractor-operated Federal Motor Carrier Safety Administration contact center.
- The incident took the center's website and phone services offline, disrupting help for truckers using the Motus registration platform.
- The center first reported technical difficulties on October 6; when the attack began and whether it was ongoing were unclear.
- The department said agency data was not compromised and that the incident was under investigation.
- A source cited in the report said the attack appeared to use AI-assisted techniques, based on the speed of system scanning; this claim was not independently confirmed.
Article Details
- Victim Organization
- Federal Motor Carrier Safety Administration (FMCSA)
- Incident Type
- Cyberattack on a government contractor's network, disrupting the FMCSA call center and taking its website domain and telephone services offline
- Disclosure Date
- 2024-10-06
- Operational Impact
- The FMCSA call center was temporarily unavailable, disrupting support for truck and large-vehicle drivers and operators using the Motus registration platform. The agency said its data was not compromised; the investigation was ongoing.
- Claim Status
- confirmed