Cyberattack Disrupts Supermarket Refrigeration Across France, Spoiling Food

Summary
A cyberattack disrupted Danfoss refrigeration systems at supermarkets across France, spoiling food and damaging equipment. Attackers reportedly extended defrost cycles; the attackers remain unidentified, and CERT-FR recommends restricting access and resetting affected,с
Key points
- The overnight attack on October 11–12 affected stores belonging to Intermarché, Netto, Coopérative U, Carrefour, E.Leclerc, and Monoprix.
- The stores used refrigeration-control equipment from Danfoss; affected models included legacy AK-SM800 and AK-SC355 systems.
- Attackers reportedly extended defrost cycles from one hour to eight hours and delayed alarms. Some installations reportedly reached about 50°C, with equipment damage and fires also reported.
- Les Mousquetaires estimated losses at several million euros. The incident caused food waste and disrupted store operations.
- CERT-FR recommends limiting controller network access, factory-resetting systems where compromise is suspected, patching, changing credentials, reviewing accounts, and reconfiguring equipment.
- The attackers have not been publicly identified, and no responsibility claim has been reported. Some stores have resumed operations.
- A separate network security issue at Ahold Delhaize was reported around the same time; no link to the French attack has been established.
Article Details
- Victim Organization
- Intermarché, Netto, Coopérative U, Carrefour, E.Leclerc, and Monoprix
- Incident Type
- Cyberattack interfering with supermarket refrigeration-control systems by extending defrost cycles
- Incident Date
- 2026-10-11
- Operational Impact
- Hundreds of supermarkets across France were affected. Refrigerated and frozen food was discarded, stores or departments were temporarily closed, and shelves had gaps while replacement stock arrived. Some installations reportedly reached around 50°C, with damaged equipment and reports of fires. The article says some affected stores had resumed operations.
- Ransom Or Extortion
- None reported
- Claim Status
- confirmed
Vendors
Products
AK-SC355of legacy products that no longer receive software or security updates. It identified AK-SM800 and AK-SC355 systems among those affected and said it had long advised customers to move away from obsolete modelsAK-SM800consisted of legacy products that no longer receive software or security updates. It identified AK-SM800 and AK-SC355 systems among those affected and said it had long advised customers to move away from