Loblaw Discloses Breach Exposing Customer Contact Information

Summary
Loblaw said a criminal third party accessed customer names, email addresses, and phone numbers. The company said passwords, health information, credit card data, and PC Financial were not affected; the number of impacted customers is unknown.
Key points
- Loblaw disclosed that a criminal third party accessed basic customer information.
- The exposed information included names, email addresses, and phone numbers.
- Loblaw said its investigation found no compromise of passwords, health information, or credit card data.
- The company said PC Financial was not affected.
- Loblaw did not disclose how many customers were affected.
- The article reported that no ransomware group had claimed responsibility at the time of publication.
Article Details
- Victim Organization
- Loblaw
- Incident Type
- Data breach involving unauthorized access to customer information
- Data Types Exposed
- Names
- Email addresses
- Phone numbers
- Affected Records
- Unknown; the number of affected customers was unclear.
- Operational Impact
- Not disclosed.
- Ransom Or Extortion
- At the time of reporting, no known ransomware group appeared to have claimed responsibility.
- Claim Status
- confirmed
