Loblaw Discloses Breach Exposing Customer Contact Information

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Summary

Loblaw said a criminal third party accessed customer names, email addresses, and phone numbers. The company said passwords, health information, credit card data, and PC Financial were not affected; the number of impacted customers is unknown.

Key points

  • Loblaw disclosed that a criminal third party accessed basic customer information.
  • The exposed information included names, email addresses, and phone numbers.
  • Loblaw said its investigation found no compromise of passwords, health information, or credit card data.
  • The company said PC Financial was not affected.
  • Loblaw did not disclose how many customers were affected.
  • The article reported that no ransomware group had claimed responsibility at the time of publication.

Article Details

Victim Organization
Loblaw
Incident Type
Data breach involving unauthorized access to customer information
Data Types Exposed
  • Names
  • Email addresses
  • Phone numbers
Affected Records
Unknown; the number of affected customers was unclear.
Operational Impact
Not disclosed.
Ransom Or Extortion
At the time of reporting, no known ransomware group appeared to have claimed responsibility.
Claim Status
confirmed

Countries