CareCloud Investigates Potential Patient Data Exposure After Cyber Incident

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Summary

CareCloud told the SEC that a March 16 cyber incident disrupted one electronic health record environment for about eight hours. The company is investigating whether patient or other data was accessed or exfiltrated; systems have been restored.

Key points

  • CareCloud disclosed the incident in a March 27 SEC filing.
  • Functionality and data access in one of CareCloud’s six electronic health record environments were affected for roughly eight hours.
  • The investigation is ongoing; CareCloud has not determined whether patient information or other data was accessed or exfiltrated.
  • CareCloud said the incident was limited to its CareCloud Health environment and did not affect its other platforms, divisions, systems, data, or environments.
  • The company said affected systems have been restored and it believes the threat actor no longer has access.
  • CareCloud assessed that the incident had no material impact at the time of filing; no ransomware group was known to have claimed responsibility.

Article Details

Victim Organization
CareCloud
Incident Type
Cybersecurity incident involving temporary network disruption and possible patient information compromise
Data Types Exposed
  • Patient information (potentially)
  • Other data stored in the affected environment (potentially)
Affected Records
Unknown
Affected Data Size
Unknown
Operational Impact
Functionality and data access in one of CareCloud's six electronic health record environments were affected for roughly 8 hours. CareCloud said all affected systems were restored and assessed that the incident had no material impact.
Ransom Or Extortion
No known ransomware group had claimed responsibility at the time of writing. The article's discussion of possible leak-site listing and negotiations was speculative; no extortion was reported as confirmed.
Claim Status
unknown

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