Cyberattack Disrupts Massachusetts Dispatch Systems; 911 Remains Operational
Summary
A reported cyberattack disrupted the Patriot Regional Emergency Communications Center and took non-emergency and business lines offline. Officials say 911 remains operational as they work to restore systems using mutual aid and CodeRED alerts.
Key points
- The reported attack disrupted the Patriot Regional Emergency Communications Center and affected town and public-safety computer systems.
- Non-emergency and business phone lines are out of service, while 911 calls remain operational.
- Officials are working with IT vendors to investigate the incident and restore systems.
- Mutual aid is helping emergency services in Pepperell, Ashby, Dunstable, and Groton maintain communications.
- Officials are using CodeRED alerts to inform residents during recovery.
Article Details
- Victim Organization
- Patriot Regional Emergency Communications Center
- Incident Type
- Cyberattack disrupting public safety computer systems and non-emergency and business phone lines
- Operational Impact
- Town and public safety computer systems were disrupted, and non-emergency and business phone lines went offline. 9-1-1 service remained operational; mutual aid and CodeRED notifications supported emergency response and public communication while recovery efforts continued.
- Claim Status
- confirmed