Ransomware incident takes Dutch healthcare provider ChipSoft’s services offline
Summary
Dutch healthcare IT provider ChipSoft took its website and digital health services offline after a ransomware incident. Z-CERT is assessing the impact, while hospitals reported outages in patient-facing systems.
Key points
- Z-CERT said a ransomware incident affected ChipSoft and is working with the company and healthcare institutions to assess impact and support recovery.
- ChipSoft disabled connections to Zorgportaal, HiX Mobile, and Zorgplatform as a precaution; its website and other digital services were also taken offline.
- Local media reported that an internal ChipSoft memo warned healthcare institutions of possible unauthorized access.
- Hospitals reporting system outages included Sint Jans Gasthuis, Laurentius, VieCuri, and Flevo Hospital.
- Reports on service status differed: some Dutch media said most patient-facing systems were operating normally, while multiple hospitals reported outages.
Article Details
- Victim Organization
- ChipSoft
- Incident Type
- Ransomware attack
- Operational Impact
- ChipSoft took its website and digital services offline and disabled connections to Zorgportaal, HiX Mobile, and Zorgplatform as a precaution. Outages were reported at Sint Jans Gasthuis, Laurentius, VieCuri, and Flevo Hospital.
- Ransom Or Extortion
- No ransom demand or extortion activity was reported.
- Claim Status
- confirmed
Vendors
Products
HiXThe incident impacted its HiX EHR platform and related services (Zorgportaal, HiX Mobile, Zorgplatform), prompted Z-CERT involvement, and caused reported outages at multiple hospitals.HiX MobileThe incident impacted its HiX EHR platform and related services (Zorgportaal, HiX Mobile, Zorgplatform), prompted Z-CERT involvement, and caused reported outages at multiple hospitals.ZorgplatformThe incident impacted its HiX EHR platform and related services (Zorgportaal, HiX Mobile, Zorgplatform), prompted Z-CERT involvement, and caused reported outages at multiple hospitals.ZorgportaalThe incident impacted its HiX EHR platform and related services (Zorgportaal, HiX Mobile, Zorgplatform), prompted Z-CERT involvement, and caused reported outages at multiple hospitals.