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Atlassian to Use Jira and Confluence Data for AI Training From August 2026

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Summary

Atlassian plans to use Jira, Confluence and related cloud metadata and in-app content to train AI models from Aug. 17, 2026, affecting about 300,000 customers. Contribution defaults vary by tier; data may be retained for up to seven years.

Key points

  • The policy is scheduled to take effect on August 17, 2026, and is expected to affect approximately 300,000 customers.
  • Data for AI training may include de-identified metadata and in-app content such as Confluence page text, Jira issue descriptions and comments.
  • Atlassian says data will be de-identified and aggregated before model ingestion.
  • The article says the data may be retained for up to seven years, raising privacy and security concerns.
  • Contribution settings vary by tier: Free and Standard metadata contribution is mandatory and on by default, while in-app contribution is on by default but can be disabled; Premium metadata is on by default with an opt-out, and in-app contribution is off by default; Enterprise contributions are off by default.

Article Details

Event Type
Atlassian policy change to use customer metadata and in-app content from Jira, Confluence, and related cloud offerings to train AI models, effective August 17, 2026.
Impact
The change is expected to affect approximately 300,000 customers. Data may include metadata and user-generated content, be aggregated and de-identified before model ingestion, and be retained for up to seven years. Contribution defaults and opt-out options vary by subscription tier; the policy raises privacy and security concerns.

Vendors

AtlassianAtlassian has revised its data contribution policy so that, effective August 17, 2026, it will use customer metadata and in‑app content from Jira, Confluence, and related cloud offerings to train its AI models,

Products

Confluenceso that, effective August 17, 2026, it will use customer metadata and in‑app content from Jira, Confluence, and related cloud offerings to train its AI models, affecting roughly 300,000 customers.Jirapolicy so that, effective August 17, 2026, it will use customer metadata and in‑app content from Jira, Confluence, and related cloud offerings to train its AI models, affecting roughly 300,000 customers.

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