How to Export ArcSight Logs Using Logger, Syslog, or REST

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Summary

A practical guide to exporting ArcSight events through Logger searches, CEF forwarding to a syslog collector, or the REST API. Original event text is available only if SmartConnectors preserve raw events.

Key points

  • ArcSight Logger is generally the appropriate source for bulk event exports and historical searches.
  • Logger searches require access to the relevant storage groups, and the data must remain within the retention period.
  • SmartConnectors preserve original event text only when raw event preservation is enabled; otherwise, exports contain normalized CEF fields.
  • Events can be forwarded as CEF over syslog to a collector, and Logger forwarders can send a past time range as a one-off.
  • Logger's REST API supports scripted logins and searches.
  • The guide recommends checking firewall, port, and protocol settings when a collector receives no events, and using TCP if UDP message-size limits truncate long CEF lines.
  • The guide suggests uploading exported logs to logtotal[.]com for sanitization and review.

Article Details

Defense Focus
Exporting, preserving, and reviewing security event data for detection and investigation.
Detection Methods
  • Search normalized event fields over a selected time range, then review the result count and export matching records.
  • Inspect preserved raw-event text when the original event wording or unmapped fields are needed.
  • Use packet capture to troubleshoot whether a collector is receiving syslog traffic on port 514.
Data Sources
  • Normalized CEF event fields
  • Original event text in the rawEvent field, when preservation was enabled
  • CEF records forwarded to a syslog collector
  • Collected CEF log files
Rule Types
  • Field-based event search queries using CEF field names
  • CEF over syslog
Defensive Actions
  • Enable raw-event preservation on connectors when original event text may be needed in future investigations.
  • Check search permissions, storage groups, and retention when expected events are unavailable.
  • Verify the collector’s firewall path, port, and protocol when forwarded events are not received.
  • Use TCP syslog when long CEF records are truncated by UDP message-size limits.
  • Review and sanitize exported files before uploading them for analysis.

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