Bright Smile Dental Care Reports Ransomware Incident Affecting Patient Systems
Summary
Bright Smile Dental Care discovered ransomware on a server on August 3, 2026, affecting patient record and dental imaging software. Patient data was encrypted, and the company says there is no evidence it was accessed or misused.
Key points
- Ransomware was discovered on Bright Smile Dental Care’s server on August 3, 2026.
- The incident affected practice management, patient record, and dental imaging software.
- Potentially involved information included contact details, dates of birth, insurance and health information, dependent details, and—in some cases—Social Security numbers.
- Bright Smile says the data was encrypted and investigators believe the threat actor likely could not view or acquire it; there is no evidence of misuse.
- Patients’ financial information was not affected.
- The company engaged cybersecurity consultants, is adding safeguards and reviewing its security procedures, and is notifying potentially affected individuals.
- Free TransUnion credit monitoring is offered to individuals whose Social Security numbers may have been involved.
Article Details
- Victim Organization
- Bright Smile Dental Care, Ltd.
- Incident Type
- Ransomware discovered on a server; potential exposure of encrypted patient information
- Data Types Exposed
- Names
- Dates of birth
- Addresses
- Email addresses
- Phone numbers
- Insurance information
- Information about dependents
- Health information
- Social Security numbers in some cases
- Affected Records
- Not disclosed
- Affected Data Size
- Not disclosed
- Operational Impact
- Ransomware affected practice management and patient record software and dental imaging software. The notice does not specify whether services were disrupted.
- Ransom Or Extortion
- Not disclosed
- Claim Status
- confirmed