Petersburg Borough Discloses Ransomware Attack on Utility Billing System
Summary
Petersburg Borough says a July 11 ransomware attack affected utility-billing software. Customer names and account numbers were accessible, but the borough has not confirmed they were viewed or copied; banking and credit card data was not stored on the network.
Key points
- The borough disclosed that a July 11 ransomware attack affected its utility-billing software.
- Customer names and utility account numbers were accessible through the software, but the borough has not confirmed attackers viewed or copied the records.
- The borough said credit card and banking information was not stored on the compromised network.
- Its technology provider, Professional Computer Solutions, worked to stop the attack, secure the network and investigate; Alaska’s Department of Public Safety and the FBI were notified.
- Petersburg has not identified the attackers or disclosed a ransom demand or payment.
- The borough has not said which billing functions were affected, how long disruption lasted, or when the software was fully restored.
Article Details
- Victim Organization
- Petersburg Borough
- Incident Type
- Ransomware attack affecting utility billing software
- Data Types Exposed
- Customer names and utility account numbers were accessible through the affected software; the borough did not establish whether attackers viewed or copied them.
- Affected Records
- Not disclosed
- Operational Impact
- Utility billing software was affected. The borough did not disclose which billing functions were affected, how long disruption lasted, or when the software was fully restored. A separate delay in September utility statements was attributed to a server issue and was not linked to the attack.
- Ransom Or Extortion
- No ransom demand or payment was disclosed.
- Claim Status
- confirmed