Ransomware Hits South Korean Ford and Audi Dealers; Customer Data Exposure Unclear

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Summary

A report says ransomware disrupted systems at Ford/Lincoln dealer Sunin Motors and Audi dealer Gojin Motors. Sunin says it cannot determine what customer data may have been exposed; service reservation records were lost.

Key points

  • The article reports that Sunin Motors was hit by ransomware, with customer-management and service-system data reportedly encrypted or deleted.
  • A Ford customer said a previously scheduled recall-service appointment had disappeared from Sunin's records, requiring the customer to provide the details again.
  • Sunin said it had notified South Korea's Personal Information Protection Commission and was moving customer information to a new system; the scope of any exposure was unknown.
  • Gojin Motors also reported a ransomware infection and notified customers that names, birth dates, addresses, contact details, and vehicle or contract information may have been exposed.

Article Details

Victim Organization
Sunin Motors and Gojin Motors
Incident Type
Ransomware infection affecting customer-management and maintenance systems
Data Types Exposed
  • Names
  • Dates of birth
  • Addresses
  • Contact information
  • Vehicle registration numbers
  • Vehicle identification numbers
  • Maintenance histories
  • Vehicle and contract information
Operational Impact
Sunin Motors' customer-management and maintenance systems were encrypted or had data deleted, disrupting its network and causing service and recall appointment records to be lost. The company said it was transferring customer information to a new system. Gojin Motors also reported ransomware infection and notified customers of possible data exposure.
Ransom Or Extortion
None reported.
Claim Status
confirmed