Cyberattack Disrupts Goodwill of Greater Grand Rapids Stores, Forcing Cash-Only Sales

Summary

Goodwill of Greater Grand Rapids says a recent cyberattack disrupted part of its network. Its 18 stores are operating cash-only while the organization rebuilds its point-of-sale system and investigates with law enforcement.

Key points

• Goodwill of Greater Grand Rapids said a recent cyberattack disrupted part of its network environment and took systems offline.
• Its 18 stores are open but operating on a cash-only basis while the organization rebuilds its point-of-sale system.
• Officials said Goodwill does not store credit card data.
• The organization is working with law enforcement to understand the incident’s scope and restore systems.
• The investigation is ongoing, with no estimated resolution timeline; officials expected cash-only transactions to continue for several days.
• Officials said the attack has not affected Goodwill stores in other communities.