Colombia Investigates Cyber Threat After Passport Services Disrupted

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Summary

Colombia’s Foreign Ministry suspended passport and online apostille services after disruptions to its SITAC platform. The ministry said it identified a cyber threat actor on part of its infrastructure; the cause, duration and impact on appointments remain unclear.

Key points

  • Disruptions affected passport offices in Medellín, Bogotá, Cali and Bucaramanga, as well as Colombian consulates.
  • The SITAC platform outage interrupted passport and online apostille services.
  • The Foreign Ministry said technical teams were intervening and reported identifying a cyber threat actor on part of its infrastructure; it gave no further technical details.
  • The ministry warned of possible temporary suspensions. The status of appointments scheduled for that week and the resolution timeline were unclear.
  • The Unidiplo union said Colombians abroad were affected and alleged recurring structural problems with SITAC and years of delays in its renewal.
  • The article said it was unclear whether the disruption was connected to Colombia’s new passport model, which took effect April 1.

Article Details

Victim Organization
Cancillería de Colombia
Incident Type
Alleged cyber attack associated with disruption of the SITAC platform
Affected Records
Unknown
Affected Data Size
Unknown
Operational Impact
Intermittent outages and temporary suspensions of SITAC disrupted online passport and apostille services at offices in Colombia and consulates abroad, causing delays and uncertainty for appointments.
Ransom Or Extortion
Unknown
Claim Status
alleged

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