Colombia Investigates Cyber Threat After Passport Services Disrupted

Summary
Colombia’s Foreign Ministry suspended passport and online apostille services after disruptions to its SITAC platform. The ministry said it identified a cyber threat actor on part of its infrastructure; the cause, duration and impact on appointments remain unclear.
Key points
- Disruptions affected passport offices in Medellín, Bogotá, Cali and Bucaramanga, as well as Colombian consulates.
- The SITAC platform outage interrupted passport and online apostille services.
- The Foreign Ministry said technical teams were intervening and reported identifying a cyber threat actor on part of its infrastructure; it gave no further technical details.
- The ministry warned of possible temporary suspensions. The status of appointments scheduled for that week and the resolution timeline were unclear.
- The Unidiplo union said Colombians abroad were affected and alleged recurring structural problems with SITAC and years of delays in its renewal.
- The article said it was unclear whether the disruption was connected to Colombia’s new passport model, which took effect April 1.
Article Details
- Victim Organization
- Cancillería de Colombia
- Incident Type
- Alleged cyber attack associated with disruption of the SITAC platform
- Affected Records
- Unknown
- Affected Data Size
- Unknown
- Operational Impact
- Intermittent outages and temporary suspensions of SITAC disrupted online passport and apostille services at offices in Colombia and consulates abroad, causing delays and uncertainty for appointments.
- Ransom Or Extortion
- Unknown
- Claim Status
- alleged
