Hackers Disrupt Heister Auto Group’s IT Systems, Halting Operations
Summary
The report describes a March 8 outage at Michael Heister’s company; its headline attributes the disruption to hackers. Email, PCs, phones and business systems were unavailable, stopping vehicle deliveries and other work.
Key points
- Michael Heister found email, computer and phone services unavailable when he arrived at the company on March 8.
- The outage prevented access to customer data and invoicing, and halted vehicle deliveries, repairs, registrations and other operations.
- The source headline attributes the disruption to hackers, but the supplied article text gives no further evidence about the cause or recovery.
Article Details
- Victim Organization
- Heister
- Incident Type
- Reported cyberattack causing a broad IT and business-operations outage; the attack method is not specified.
- Operational Impact
- Email, PC, telephone, and access to customer data were unavailable. The business could not issue invoices, deliver new vehicles, arrange workshop repairs, apply for vehicle registrations, communicate with manufacturers, or carry out painting work.
- Claim Status
- alleged