Microsoft details Windows 11 24H2 and 25H2 update installation failures
Summary
Microsoft says some upgraded Windows 11 24H2 and 25H2 devices may fail to install June 2026 cumulative updates with errors 0x80073712 or 0x800f0993. Recommended steps include restarting, removing the affected package with DISM, or an in-place upgrade.
Key points
- The issue affects a small percentage of devices upgraded from Windows 10 21H2/22H2 or Windows 11 23H2 to Windows 11 24H2 or 25H2.
- Failed monthly update installations may show error 0x80073712 or 0x800f0993.
- Microsoft says a restart may apply a fix automatically on unmanaged enterprise devices and Windows Home PCs.
- For other affected systems, Microsoft provided updates intended to prevent the issue during upgrades.
- On systems already affected, Microsoft advises removing the affected package with DISM; an in-place Windows 11 upgrade is an alternative if that does not resolve the problem.
Article Details
- Event Type
- Windows monthly update installation issue
- Impact
- Some devices upgraded to Windows 11 24H2 or 25H2 may fail to install monthly cumulative updates, displaying error 0x80073712 or 0x800f0993. Microsoft says the issue affects a small percentage of devices upgraded from Windows 10 21H2 or 22H2, or Windows 11 23H2. A restart may resolve the issue on unmanaged enterprise devices and Home PCs; other already affected systems may need to remove the affected package with DISM or perform an in-place upgrade.
Vendors
Products
Windows 10The issue impacts a small percentage of devices originally on Windows 10 21H2, 22H2, or Windows 11 23H2.Windows 11Microsoft warned that some devices upgraded to Windows 11 24H2 or 25H2 may fail to install the June 2026 cumulative updates, showing error 0x80073712 or 0x800f0993.Windows UpdateWhen you go to Settings > Windows Update > Update history, you might see that Windows updates fail with error 0x80073712/0x800f0993.”