Microsoft Details Teams Support-Impersonation Intrusions Using AD CS ESC1 and ESC8

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Summary

Microsoft describes two intrusions starting with Teams help-desk impersonation and Quick Assist access, then diverging into AD CS ESC1 certificate abuse or PetitPotam/ESC8 NTLM relay. One led to DCSync and data exfiltration; isolation halted the other.

Key points

  • Both intrusions began with Teams messages or calls impersonating support staff and users granting remote access, primarily through Quick Assist; attackers then staged portable runtimes to execute scripts and discover hosts.
  • In Case 1, attackers abused an ESC1-vulnerable certificate template to obtain certificates for privileged accounts and performed DCSync.
  • Automated containment restricted many compromised identities, but an excluded privileged account remained usable and was later used to access a file server and exfiltrate data with a renamed Rclone executable.
  • In Case 2, PetitPotam coerced domain-controller authentication; attackers relayed NTLM to AD CS Web Enrollment through ESC8, obtained a domain-controller certificate, and used it for Kerberos PKINIT.
  • After Microsoft Defender alerts in Case 2, the customer isolated the associated workstation; no further progression was observed.
  • Microsoft recommends correlating Teams, endpoint, identity, certificate-authority, and Kerberos records; reviewing AD CS templates and relay protections; revoking unauthorized certificates; and separately reviewing active Kerberos tickets.

Article Details

Attack Vectors
  • In two unattributed intrusions, attackers impersonated IT or help desk personnel through Microsoft Teams messages and calls, persuading users to grant interactive remote access, primarily through Quick Assist.
  • After access, attackers transferred and extracted archives into user-writable staging directories and ran attacker-controlled scripts using portable Python, Bun, or Java runtimes.
  • In one case, attackers abused an ESC1-vulnerable AD CS certificate template to obtain authentication certificates for privileged accounts and performed DCSync.
  • In the other case, attackers used PetitPotam over EFSRPC to coerce domain-controller authentication, relayed NTLM to AD CS Web Enrollment through ESC8, and used the issued certificate for PKINIT.
  • An attacker used a renamed copy of Rclone to copy files from a file-server share to an external SFTP destination.
Defensive Notes
  • Require users to verify unsolicited support requests through a known internal channel before starting remote-control sessions; review Teams external-access and federation policies.
  • Restrict remote-support software to approved products, operators, and workflows. Alert on archive extraction, interpreter creation, and script execution from user-writable paths after remote sessions.
  • Use application control to restrict unapproved portable runtimes and script execution from user-writable locations; assess executable signer, original filename, metadata, path, parent process, and behavior.
  • Harden AD CS templates by removing unnecessary enrollment rights, restricting requester-supplied subject information, and requiring appropriate issuance controls.
  • Protect AD CS enrollment endpoints with HTTPS and Extended Protection for Authentication; disable NTLM where operationally feasible and remove unnecessary enrollment endpoints.
  • Correlate EFSRPC activity, domain-controller outbound authentication, Web Enrollment requests, CA issuance records, and subsequent PKINIT activity.
  • Enable certificate auditing, preserve CA and Web Enrollment records, revoke unauthorized certificates, and review Kerberos tickets separately because revocation does not invalidate already-issued tickets.
  • Ensure every compromised identity and device is eligible for containment; review response exclusions and assign verified manual containment actions when automation cannot apply.

Indicators of compromise

TypeIndicatorContext
SHA25606c5c14f043aee3bcc5843b5f50909623d5c9a6239a7c1fba9cddad4111469e7SHA-256 listed in the article's IOC table as an initial-access Python script.
SHA25685b6c424117494d3056e88689dbc94c75e9afdb187a339714043aec0da109f17SHA-256 listed in the article's IOC table as an initial-access Java script.
SHA256f326201269f1ee2f803ae435317507263bb6e0dbfdeb70bd1bb5446e2e46f001SHA-256 listed in the article's IOC table as an initial-access Python script.

MITRE ATT&CK

T1003.006 · DCSyncIn the ESC1 case, the attacker used a privileged certificate to authenticate to a domain controller and perform DCSync.T1016 · System Network Configuration DiscoveryA staged runtime initiated ipconfig /all to discover network configuration.T1036 · MasqueradingA Bun executable was renamed, and update-themed staging was used.T1057 · Process DiscoveryA staged runtime initiated tasklist to enumerate running processes.T1059.003 · Windows Command ShellShell commands staged archives, launched runtimes, and initiated native discovery commands.T1059.007 · JavaScriptBun was used to execute attacker-controlled JavaScript from a staged, user-writable location.T1082 · System Information DiscoveryA staged runtime initiated a Windows version information query.T1105 · Ingress Tool TransferAn archive was transferred to a victim workstation during the remote session and extracted for runtime-based execution.T1219 · Remote Access ToolsAttackers obtained interactive access through user-approved remote-support sessions, primarily using Quick Assist.T1557 · Adversary-in-the-MiddleIn the ESC8 case, the attacker relayed domain-controller NTLM authentication to AD CS Web Enrollment; the article states that name-resolution poisoning was not established.T1566.003 · Spearphishing via ServiceAttackers used Microsoft Teams messages to impersonate support personnel and persuade users to grant remote access.T1566.004 · Spearphishing VoiceTeams calls formed part of the support-impersonation and social-engineering activity.T1649 · Steal or Forge Authentication CertificatesAttackers obtained certificates through AD CS abuse and used them for certificate-based authentication.

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