How to Create and Enforce a Mobile Device Management Policy

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Summary

A practical guide to creating an MDM policy, covering device scope and ownership, enrollment, access, encryption, updates, monitoring, remote actions, enforcement, and regular review.

Key points

  • Define which users, devices, operating systems, and ownership models the policy covers, including BYOD where applicable.
  • Set baseline requirements for authentication, encryption, approved apps, and security updates.
  • Document enrollment, device lifecycle, and offboarding processes, including when IT may lock or wipe a device.
  • Map each policy requirement to an enforcement control and relevant compliance framework.
  • Monitor compliance and define processes for exceptions, policy updates, and employee feedback.
  • Set clear privacy boundaries for managed personal devices, including separating company data from personal data.

Article Details

Topic
Creating and enforcing mobile device management (MDM) policies

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