How to Create and Enforce a Mobile Device Management Policy

Summary
A practical guide to creating an MDM policy, covering device scope and ownership, enrollment, access, encryption, updates, monitoring, remote actions, enforcement, and regular review.
Key points
- Define which users, devices, operating systems, and ownership models the policy covers, including BYOD where applicable.
- Set baseline requirements for authentication, encryption, approved apps, and security updates.
- Document enrollment, device lifecycle, and offboarding processes, including when IT may lock or wipe a device.
- Map each policy requirement to an enforcement control and relevant compliance framework.
- Monitor compliance and define processes for exceptions, policy updates, and employee feedback.
- Set clear privacy boundaries for managed personal devices, including separating company data from personal data.
Article Details
- Topic
- Creating and enforcing mobile device management (MDM) policies
