Nihon Kotsu Confirms Cyberattack That Disrupted Taxi Dispatch Services

Summary

Nihon Kotsu confirmed unauthorized access to internal systems and a malware infection that disrupted phone dispatch and some reservation services. Affected systems were isolated; app bookings remained available, and no customer data leak has been detected so far.

Key points

• Nihon Kotsu confirmed unauthorized access to its internal systems and a malware infection.
• Phone-based taxi dispatch and some reservation-related services were temporarily disrupted.
• The company isolated affected systems, including car rental reservation management and certain internal systems.
• Bookings through the GO mobile app remained operational, and traditional taxi pickups continued.
• No customer data leakage had been detected at the time of the report; the investigation was ongoing.

Countries