DreamHost Resets Some Email and FTP Passwords After Unexplained Systems Issue
Summary
DreamHost suspended File Manager after an unexplained systems issue affected it and webmail, reset some email and FTP/SFTP passwords as a precaution, then deployed a fix and restored access. The cause and number of affected users remain unknown.
Key points
- DreamHost suspended its File Manager service after an issue affected File Manager and webmail.
- As a precaution, the company reset passwords for some email and FTP/SFTP users.
- DreamHost deployed a fix and restored File Manager access; it said it was monitoring the service.
- The cause and number of affected users were not disclosed. Password compromise was user speculation, not confirmed by the article.
Article Details
- Event Type
- Unexplained systems incident affecting DreamHost File Manager and webmail, followed by precautionary password resets.
- Impact
- DreamHost suspended File Manager and reset passwords for some email and FTP/SFTP users. The company deployed a fix and restored access; the root cause and number of affected users were not disclosed. The article does not confirm that passwords were compromised.
Vendors
Products
DreamHost webmailThe company says it took protective actions in response to “an issue” with its systems, which affected File Manager at files.dreamhost.com and DreamHost webmail.File ManagerOver the weekend, web hosting provider DreamHost suspended its File Manager service and reset some user passwords.